Privacy Policy

Last Updated: 10 February 2024

1. Introduction

Welcome to [Driving Theory Cancellations] (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our website [https://drivingtheorycancellations.co.uk] (“Site”) and services. By using our Site and services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Definition of Personal Information

“Personal information” refers to any information that can be used to directly or indirectly identify you. This includes both information that can identify you on its own and information that, when combined with other data, can identify you. Personal information does not include data that has been irreversibly anonymized or aggregated, so it can no longer be used to identify you.

3. Important Notice

It is important to note that [Driving Theory Cancellations] is not a registered company. This service is operated solely as a website designed to help users find driving theory test cancellations and driving test cancellations. We are an independent service provider and not affiliated with or endorsed by the Driver and Vehicle Standards Agency (DVSA).

4. Types of Information We Collect

Depending on the services you use, we may collect various types of personal information:

• Information You Provide: We collect personal information that you provide directly to us, such as your name, email address, phone number, and any other information you provide when making a purchase, contacting us, or using our services.
• Payment Information: We collect information necessary to process your payments, including your payment details. Please note that we do not store your payment details; they are handled directly by our payment gateway providers.
• Driving Test Information: To assist in finding driving theory test cancellations or driving test cancellations, we collect details related to your test bookings and preferences.
• Usage Data: We may collect information about how you interact with our Site and services, including your IP address, browser type, device information, and browsing history.

5. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Our Services: We manually search for driving theory test cancellations and driving test cancellations on your behalf. Our service is designed to save you the time and effort of constantly checking for available appointments.
• To Process Payments: Your payment information is used solely to process transactions for the services you purchase.
• To Communicate with You: We use your contact information to communicate with you about your account, transactions, and any inquiries you may have.
• To Improve Our Services: We may analyze usage data to improve our services and enhance your user experience.

6. Manual Service Provision

It is important to note that our services are conducted manually by our team. We do not use bots, automated scripts, or any other form of automated tools to search for cancellations on your behalf. Our service is purely manual, ensuring personal attention to each customer’s request.

7. No Affiliation with the DVSA

We are not affiliated with, endorsed by, or connected to the Driver and Vehicle Standards Agency (DVSA). The DVSA does not endorse or sponsor our services, and we operate independently as a convenience service for our customers.

8. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and IT service providers. These companies are obligated to protect your information and only use it for the purposes we specify.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests from public authorities.

9. Data Security and Retention

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. Your Rights

You have the right to access, correct, or delete your personal information. You may also object to or restrict the processing of your personal information. To exercise these rights, please contact us using the information provided below.

11. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Cookie Policy

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners. Cookies help us enhance your experience on our Site by remembering your preferences and providing personalized content.

Types of Cookies We Use

We use the following types of cookies on our Site:

• Strictly Necessary Cookies: These cookies are essential for the operation of our website. They enable you to navigate the Site and use its features, such as accessing secure areas. Without these cookies, some services you request cannot be provided.

• Performance and Functionality Cookies: These cookies are used to enhance the performance and functionality of our Site. They help us to remember your preferences and to provide enhanced features. While not essential, they improve your experience on our website.

• Analytics and Customization Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This information helps us improve our website and provide a better user experience. These cookies may also be used to remember changes you have made to parts of the Site that you can customize.

• Advertising Cookies: We may use these cookies to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and help measure the effectiveness of an advertising campaign.

Third-Party Cookies

In addition to the cookies we set, we may also use third-party cookies to collect information for analytics purposes, manage our advertisements, and help us deliver relevant content. These third-party cookies are set by external service providers and are governed by their respective privacy policies.

Managing and Disabling Cookies

You can control and manage cookies in various ways. Most web browsers automatically accept cookies, but you can change your browser settings to reject cookies or alert you when a cookie is being placed on your device. Please be aware that if you disable or reject cookies, some features of our Site may become inaccessible or may not function properly.

To learn more about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit allaboutcookies.org or the help section of your browser.

Do Not Track (DNT) Signals

Some browsers offer a “Do Not Track” (DNT) option that allows you to signal to websites that you do not wish to have your online activity tracked. Our Site does not currently respond to DNT signals. Instead, we adhere to the standards set out in this Cookie Policy.

Changes to Our Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy, our Cookie Policy, or our data practices, please contact us at:

Home

[Email Address]

Date of Last Revision:

Last Updated: 10 February 2024